Privacy policy

We are serious about protecting the privacy of our users. We are committed to being upfront about our privacy practices. This Privacy Policy describes how we use and protect your personal data.

This Privacy Policy was updated on 12 May 2018. It will take effect on 23 May 2018.

The website is owned by Bespoke Ceremonies for Every Occasion of 48 Campbell Road, Salisbury SP1 3BG.

The terms “users” or “you” as used in this Privacy Policy, refer to both customers, who use the Site to look for services, and suppliers who are listed on the website with their services for hire.

We use information collected about you only as permitted in this Privacy Policy. The Site may contain links to third parties’ websites. We’re not responsible for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.

By providing information to us when registering as a customer or a supplier, sending enquiries or otherwise using the Site, you expressly agree to this Privacy Policy. This Privacy Policy was last updated in May 2018. We may occasionally amend this Privacy Policy to reflect regulatory requirements; advances in technology, Site updates and changes in our information collection and disclosure practices. Any new policy will automatically be effective when it is published on the website. You should therefore return here regularly to view our most up to date Privacy Policy. You should also print a copy for your records.

What kind of information does Bespoke Ceremonies for Every Occasion collect?

In order to engage Bespoke Ceremonies for Every Occasion, you need to provide us with a valid email address, and further details to allow us to assess your requirements. Additional information, such as a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. In order to minimise the impact on your privacy, we will never knowingly collect more Personal Data than is strictly necessary to perform the activities described in this policy.

We may obtain location information you provide in your profile or your IP address. We may use and store information about your location to provide features and to improve and customise our services, for example, for Bespoke Ceremonies for Every Occasion’s internal analytics and performance monitoring; localization, regional requirements, local content, search results and recommendations.

How and when does Bespoke Ceremonies for Every Occasion collect this information?

We collect information that you voluntarily provide to us during your use of the Bespoke Ceremonies for Every Occasion’s Services. This can range from Information, such as wedding date and desired county location, to the Personal Information you are required to submit when you request further information from Bespoke Ceremonies for Every Occasion.

How does Bespoke Ceremonies for Every Occasion use this information?

We use your information to deliver the services of Bespoke Ceremonies for Every Occasion and the specific features and information you request. This includes things like generating the search results that most accurately match your search criteria and supporting the wedding planning process.

In addition to using your information to deliver the essential aspects of the Bespoke Ceremonies for Every Occasion Service, we also use it to optimise and personalise your experience of the site. For example, we will use cookies to remember your language and other preferences may also personalise your experience by highlighting or recommending certain suppliers or informative posts that we believe are relevant to you based on you.

We use Non-Personal Information, such as what you have searched for on the site or your general geographic location, to present you with relevant advertisements.

We use information we collect about how users interact with the site in order to identify and correct faults, improve our services and inform business decisions, as well as for security and fraud-prevention purposes. We use your information to contact you with confirmations, notifications or alerts you have requested, such as email newsletters or correspondence between yourself and suppliers.

When will Bespoke Ceremonies for Every Occasion share your information with third parties?

We share information relating to our users with selected third parties who perform services on our behalf and under our instruction (“Third Party Processors”).

We ensure that any Third Party Processor which handles information on our behalf does so pursuant to contractual terms which require that the information is kept secure and, where that information contains any Personal Information, is processed in accordance with applicable data protection laws and used only as we have instructed and not for that Third Party Processor’s own purposes (unless you have explicitly consented to them doing so).

We may disclose your information where necessary to enforce our Terms & Conditions or other agreements, or to a prospective buyer or ultimate buyer if Bespoke Ceremonies for Every Occasion itself is sold. We may also disclose your information if necessary to prevent, detect or prosecute illegal or suspected illegal activities or to prevent other damage or in response to a legal action against us or to enforce our rights and claims.

How does Bespoke Ceremonies for Every Occasion keep my Personal Information safe and secure?

We make the confidentiality and security of your Personal Information our highest priority and we limit access to it to only those Bespoke Ceremonies for Every Occasion employees who need to come into contact with it in order to fulfil their role and enable the Bespoke Ceremonies for Every Occasion Services to be provided to you. We follow generally accepted standards to protect personal information submitted to us, both during transmission and after it is received.

Although we do our best to protect your Personal Information, the transmission of information via the internet can never be completely secure and we are therefore unable to guarantee the security of the information which you share with us at your own risk.

Bespoke Ceremonies for Every Occasion does not store any credit card information.

Where does Bespoke Ceremonies for Every Occasion store my information?

The information we collect from you is stored on secure servers. However, any Personal Information we collect from you is only stored within servers located in the UK. Regardless of location, we ensure that adequate technical and organisational measures are in place to protect the security of any information we store on our servers.

Retention of information

Bespoke Ceremonies for Every Occasion will retain customer information for up to 18 months after the date of the wedding. Supplier information will be retained for all active suppliers. Please note we also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security to improve site functionality, or we are legally obligated to retain them for longer time periods.

Does Bespoke Ceremonies for Every Occasion use cookies or other tracking tools?

We use cookies to collect, in line with this policy, Non-Personal Information from you relating to how you are using the Bespoke Ceremonies for Every Occasion.

Do third party platforms comply with this policy?

Bespoke Ceremonies for Every Occasion may contain links to third party websites and applications and may sometimes give you the option to export information to those platforms. Please be aware that we are not responsible for the privacy practices of such third party websites.

Your Rights

You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change or delete your personal information, you can do so via your Bespoke Ceremonies for Every Occasion account settings or by contacting us. Upon request, Bespoke Ceremonies for Every Occasion will provide you with information about whether we hold any of your personal information.

Withdrawing Consent

Where you have provided your consent, you have the right to withdraw your consent to our processing of your information. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications.

Contacting Us

If you have any questions about this policy, please contact us here, or by letter to 48 Campbell Road, Salisbury SP1 3BG.